677bat Privacy Policy

When you register a 677bat account, make a deposit, request a withdrawal, contact support, or participate in a promotion, you may provide us with some or all of the following categories of personal data:

• Full legal name and date of birth
• Residential address (including city, district, and postcode within Bangladesh)
• Email address and mobile phone number
• Government-issued identification documents (National ID card, passport, or driver's licence)
• Mobile banking account details (bKash, Nagad, Rocket, Upay) for deposit and withdrawal processing
• Bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, and others) where bank transfers are used
• Communications sent to 677bat customer support, including the content of chat messages, emails, and call recordings where applicable
• Promotional preferences and self-imposed responsible gaming limits you configure in your account settings

When you access the 677bat Platform, our servers and analytics systems automatically collect certain technical data. This includes:

• IP address and approximate geographic location derived from that IP address
• Device type, operating system version, and mobile browser identifier
• Pages visited, time spent on each page, and navigation path through the Platform
• Game sessions initiated, bets placed, game results, and bonus interactions
• Session timestamps and duration (measured in Bangladesh Standard Time, BST UTC+6)
• HTTP referrer data indicating how you arrived at the Platform
• Cookie identifiers and local storage values (see Section 6 on Cookies)

This technical data is used primarily to maintain Platform security, detect fraud, improve performance, and comply with our internal audit requirements. It is not used to build marketing profiles for sale to third parties.

When you transact through bKash, Nagad, Rocket, Upay, or other approved payment partners, those providers may share limited transaction confirmation data with 677bat, such as a transaction reference number, amount, and timestamp. 677bat does not receive or store your full mobile banking PIN, password, or card CVV number. Payment credential security is governed by the respective provider's own privacy and security policies.

Third-party game studios and live casino providers (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and others) may process limited session data to deliver their games. This data exchange is governed by data processing agreements between 677bat and each provider and is used solely to operate the game experience, not for independent marketing by those providers.

677bat uses your personal data to fulfil its obligations to you as a registered player and to operate the Platform lawfully and safely. Specific purposes include:

• Creating and managing your 677bat account
• Processing deposits and withdrawals in Bangladeshi Taka (৳)
• Verifying your identity and age (21+ requirement) through KYC procedures
• Settling bets, crediting winnings, and applying bonus funds
• Detecting and preventing fraud, money laundering, and other prohibited conduct
• Enforcing the 677bat Terms & Conditions and Responsible Gaming Policy
• Providing customer support and resolving disputes
• Complying with applicable legal and regulatory obligations

Aggregated and anonymised usage data is analysed to improve the performance, stability, and user experience of the 677bat Platform. This includes identifying popular game categories, optimising page load times for users across Dhaka, Chittagong, Sylhet, Khulna, and other parts of Bangladesh, and evaluating the effectiveness of promotional campaigns. Where analytics tools are used, they process data in a manner that does not allow individual players to be identified from the resulting reports.

With your consent, 677bat may send you promotional communications regarding bonuses, new game releases, cricket betting markets (BPL, IPL, T20 World Cup), and seasonal offers relevant to the Bangladesh market. You may withdraw consent to marketing communications at any time by updating your account notification preferences or by contacting 677bat support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal, and it does not affect your ability to use the Platform.

677bat uses account activity data — including deposit frequency, session duration, betting patterns, and self-exclusion history — to monitor for signs of problem gambling behaviour. Where our systems identify patterns consistent with gambling harm, we may proactively reach out to the player with responsible gaming information or apply protective measures to the account. This processing is carried out in the player's legitimate interest and forms part of our commitment to player welfare.

677bat shares personal data only where strictly necessary and only with the following categories of recipients:

677bat does not share personal data with advertisers, data brokers, or marketing networks for their own commercial use.

In certain circumstances, 677bat may be legally required to disclose personal data to competent authorities without prior notice to the data subject. This includes situations involving investigations into fraud, money laundering, terrorist financing, or other serious criminal activity where a valid legal order or warrant has been received. In all such cases, 677bat will disclose only the minimum data necessary to satisfy the legal requirement.

677bat retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, accounting, or reporting obligations. As a general guide:

• Active account data is retained for the full duration of the account's existence on the Platform.
• Transaction records (deposits, withdrawals, betting history) are retained for a minimum of five years following the last transaction date, consistent with financial record-keeping obligations.
• KYC identity documents are retained for a minimum of five years following account closure.
• Customer support communications are retained for two years from the date of the last interaction.
• Marketing consent records are retained until consent is withdrawn and for an additional twelve months thereafter as evidence of prior consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

If you close your 677bat account, we will cease using your data for active account management purposes immediately. However, we are obligated to retain certain records (particularly transaction and identity data) for the periods described above even after account closure. During this post-closure retention period, your data will not be used for marketing or analytical profiling.

As a 677bat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 677bat support team with your account username and a description of your request. We aim to respond within 14 business days.

• Right of Access: You may request a copy of all personal data 677bat holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held on your account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict processing of your data while a correction request or objection is being reviewed.
• Right to Object: You may object to processing of your personal data where that processing is based on legitimate interests, including direct marketing.
• Right to Data Portability: You may request that we provide your account data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior lawful processing.

Cookies are small text files stored on your device by your browser when you visit a website. 677bat uses cookies and similar local storage technologies to maintain your session, remember your preferences, and gather anonymised analytics about Platform usage. Cookies do not contain your password or payment credentials.

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. They cannot be disabled without breaking core functionality.
• Functional Cookies: Remember your language and display preferences, and maintain your responsible gaming settings between sessions.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform to help us identify performance improvements. No personally identifiable information is included in these reports.
• Security Cookies: Support fraud detection and account security monitoring by identifying unusual login patterns or access from unrecognised devices.

677bat does not use third-party advertising or retargeting cookies that track your activity across other websites.

You may control cookie behaviour through your mobile browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your 677bat account. Disabling analytics cookies will have no impact on your ability to use the Platform but will reduce our ability to improve the service over time.

677bat implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit TLS/SSL encryption for all data in transit between your device and 677bat servers
• Encryption of sensitive data fields at rest in our databases
• Regular security assessments and penetration testing of Platform infrastructure
• Multi-factor authentication requirements for administrative system access
• Automated intrusion detection and alerting systems monitoring Platform traffic 24 hours a day
• Strict access control policies ensuring staff can only access data necessary for their role

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 677bat will take immediate remedial action to contain the breach and, where required, notify affected individuals as promptly as reasonably practicable. Notifications will include the nature of the breach, the categories of data affected, the likely consequences, and the steps 677bat has taken or proposes to take in response.

While 677bat maintains robust security infrastructure, you also play an important role in protecting your account. We recommend that you use a strong, unique password for your 677bat account, do not share your login credentials with anyone, log out after each session especially when using a shared device, and contact 677bat support immediately if you notice any suspicious activity on your account.

The 677bat Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians in Bangladesh are encouraged to use parental control and internet filtering tools to prevent underage access to online gambling platforms.

677bat reserves the right to update this Privacy Policy at any time. When material changes are made, the updated Policy will be published on this page with a revised effective date. Where changes are significant, we may notify registered players via email or an in-account notification. Continued use of the Platform after a revised Policy has been published constitutes acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how 677bat protects your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 677bat holds about you, please contact our support team. All privacy-related communications are handled in English and responded to within 14 business days during normal Bangladesh Standard Time (BST, UTC+6) operating hours.

Support email: [email protected] (plain text — not a clickable link).